PAYMENT & SHIPPING INFORMATION PAGE

Our contact information

By email: cs@spiritapothecary.com

By standard mail:
Spirit Apothecary
664 Broadway Avenue
Bedford, Ohio 44146

Store Phone:
(440)439-HERB
cs@spiritapothecary.com

Spirit Apothecary Botanicals & Findings, LLC. Bedford, Ohio 44146 sales@spiritapothecary.com

Credit Card Charges will appear as Spirit Apothecary Botanicals & Findings, LLC on your billing statement. Please direct billing questions to: info@spiritapothecary.com

SPECIAL ORDER POLICY

If you are looking for a particular item and do not see it in our store; please contact us as we would be happy to obtain the item for you. If we are able to get an item for you, the following applies

1) Payment of Special Order is due in full before we order the item. 2) Sale is final, no RETURNS or REFUNDS, NO EXCEPTIONS!!!

CREDIT CARD POLICY

Visa & MasterCard are accepted on our website. We accept credit cards via our secure server. Spirit Apothecary is a secure site using industry standard SSL encryption, which scrambles credit card & personal information. Address Verification is used on all credit cards orders. Therefore, your “Bill To:” Address must match your credit card Billing Address when ordering. If it does not, it is subject to additional verification. ALL FOREIGN ORDERS are subject to additional verification with the issuing bank of the credit card.

CHECKS & MONEY ORDERS

We do NOT accept personal checks. Money orders and bank drafts are accepted and must clear prior to shipment.

PAYPAL

We accept PayPal as a payment option and must receive payment in full prior to shipment.

REFUND POLICY

Your satisfaction is GUARANTEED. If you are not completely satisfied with your purchase, simply email us at: cs@spiritapothecary.com within 7 days for a full refund of the purchase price (less shipping and handling). Please note: There are no returns on body jewelry (earrings) or perishable goods such as oils, herbs, etc. for any reason.

SHIPPING DAMAGE must be claimed with the freight carrier. Shipping insurance is mandatory on all orders. This small fee is well worth the price should your package be lost or damaged. Buyers must pay for return shipping costs, also not refundable, unless it is an error on our part.

SALE & CLEARANCE ITEMS

Sales are final, no RETURNS or REFUNDS, NO EXCEPTIONS!!!

SHIPPING

Shipping rates for all domestic shipments are based on actual cost. We use UPS & USPS Priority Mail for all domestic shipments. All foreign orders are shipped via USPS Airmail Post, Surface Post or Global Priority Mail. Please note the Surface Post option has a long delivery time; approx 6 weeks depending on the destination. Items shipped internationally are not trackable. Order at your own risk. Placing an international order denotes your acceptance of these terms.

Your order normally will leave the warehouse within 1 to 3 business days. Please also allow travel time by the carrier. Most orders should arrive within 12 business days.

Out of stock items are removed from your order. You may re-order at another time. You may request to be notified when an out of stock item has arrived. If you want your order held until all items are in stock, please write this in the comment section of your order form.

ORDER CANCELLATION

We can NOT cancel orders after they have been shipped. Any orders that are returned will be assessed a 20% re-stocking fee. In addition, any return shipping charges along with the original shipping charges are YOUR responsibility.

COPYRIGHT

The content, organization, gathering, compilation, magnetic translation, digital conversion and other matters related to the site are protected under applicable copyrights, trademarks, and other proprietary (including but not limited to intellectual property) rights, and, the copying, redistribution, use or publication by of any such content or any part of the site is prohibited.

RIGHT TO REFUSE

Spirit Apothecary Botanicals & Findings, LLC reserves the right in its sole discretion to refuse service at any time. Sale of any goods or services is subject to availability.

Your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. Spirit Apothecary Botanicals & Findings, LLC reserves the right, at any time after receipt of your order, to accept or decline your order for any reason. In addition, Spirit Apothecary Botanicals & Findings, LLC reserves the right at any time after receipt of your order, without prior notice to you, to supply less than the quantity you ordered of any item if fraud is suspected. As a protection against fraud for all of our customers, we may also require additional verifications of information before accepting any order.

DISCLAIMER

All items in this on-line store catalog are sold as CURIOS ONLY. We make no actual claims nor guarantee any supernatural or magical or medicinal qualities for any product. The names and alleged powers are gathered from books, folklore, and various occult sources. Prices are subject to change without Notice!

INDEMNIFICATION

Buyer agrees to indemnify, defend and hold Spirit Apothecary Botanicals & Findings, LLC and its affiliates, licensors and suppliers harmless from any liability, loss, claim and expense, including reasonable attorney's fees, related to a Buyer's violation of this Contract or use of the Site.

Disclaimer. THE SERVICE, CONTENT, GOODS AND SERVICES FROM OR THROUGH THE SERVICE ARE PROVIDED "AS-IS," "AS AVAILABLE," AND ALL WARRANTIES, EXPRESS OR IMPLIED, ARE DISCLAIMED (INCLUDING BUT NOT LIMITED TO THE DISCLAIMER OF ANY IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE). ALL ITEMS ARE SOLD AS CURIOS ONLY. THE SOLE AND ENTIRE MAXIMUM LIABILITY OF SPIRIT APOTHECARY BOTANICALS & FINDINGS, LLC, FOR ANY REASON, AND BUYER'S SOLE AND EXCLUSIVE REMEDY FOR ANY CAUSE WHATSOEVER, SHALL BE LIMITED TO THE AMOUNT PAID BY THE CUSTOMER FOR THE PARTICULAR ITEMS PURCHASED. SPIRIT APOTHECARY BOTANICALS & FINDINGS, LLC AND ANY OF ITS AFFILIATES, DEALERS OR SUPPLIERS ARE NOT LIABLE FOR ANY INDIRECT, SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES (INCLUDING DAMAGES FOR LOSS OF BUSINESS, LOSS OF PROFITS, LITIGATION, OR THE LIKE), WHETHER BASED ON BREACH OF CONTRACT, BREACH OF WARRANTY, TORT (INCLUDING NEGLIGENCE), PRODUCT LIABILITY OR OTHERWISE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. THE LIMITATIONS OF DAMAGES SET FORTH ABOVE ARE FUNDAMENTAL ELEMENTS OF THE BASIS OF THE BARGAIN BETWEEN SPIRIT APOTHECARY BOTANICALS & FINDINGS, LLC AND BUYER. THIS SITE AND GOODS AND SERVICES WOULD NOT BE PROVIDED WITHOUT SUCH LIMITATIONS. SOME STATE STATUTES MAY APPLY REGARDING LIMITATION OF LIABILITY.

If you have any questions or comments, please contact us at: info@spiritapothecary.com Spirit Apothecary Botanicals & Findings, LLC

All world rights reserved. Spirit Apothecary Botanicals & Findings, LLC © 2005-2014